Returns & Exchanges
At Amanda Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. Please ensure all lace remains uncut and the hair has not been chemically treated or washed to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our live chat with your order number and reason for return to receive a Return Authorization.
- 2.Prepare the Package
Place the unwashed and uncut hair back in its original silk bag and box, ensuring all free gifts and accessories are included to avoid restocking fees.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund will be processed back to your original payment method within 3-5 business days.
